Thinking of getting a 085 number for your webshop? Here?s what to know.

Thinking of getting a 085 number for your webshop? Here’s what to know. Choosing a 085 number can boost your webshop’s professional image and make your customer service look bigger and more trustworthy. These national business phone numbers work for any Dutch company, large or small, and they help you separate your shop from personal calls.You get one central contact point for customers, no matter where you or your team are located in the Netherlands. With a 085 number, your webshop can handle multiple calls at once, set up voicemail, and forward calls to mobile or international numbers. It brings flexibility and reliability for growing businesses.Before you dive in, it’s smart to know how pricing, setup, and regulations work for 085 numbers. Thinking of getting a 085 number for your webshop? Here’s what to know if you want your online store to stand out, sound professional, and stay reachable for every customer.
Understanding what a 085 number means for your webshop
If you are running an online store in the Netherlands, the thought of getting a 085 number has likely crossed your mind. An 085 number is a non-geographical business phone number, recognized throughout the country, that offers professional appeal and flexibility without tying your business to a specific region. These numbers, regulated by the Autoriteit Consument & Markt (ACM), provide a streamlined and accessible way for customers to reach you, essential for boosting trust and conversion rates in e-commerce.
How a 085 number works for webshops
A 085 number acts as a virtual telephone number routed via Voice over IP (VoIP) technology, rather than traditional landlines. This setup allows you to handle calls anywhere in the Netherlands and even abroad, as long as you have internet access. You can use your 085 number on multiple devices, including smartphones, tablets, or computers, giving you full control over your business communications. Unlike traditional landlines, there’s no need for physical infrastructure or a fixed office location.
- Device flexibility: You can set up your 085 number on up to three devices, including smartphone apps, ensuring you never miss a customer call.
- Scalable solutions: Easily add users or lines as your webshop grows, with no complicated hardware changes required.
- Professional image: A nationwide business number enhances credibility, distinguishing your webshop from competitors using only mobile numbers.
- Call forwarding: Free call forwarding to your mobile (06 number) means you can stay responsive even when on the move.
The process of getting a 085 number for your online store
Securing a 085 number is straightforward. You simply choose a telecom provider like Flexamedia, who handles the registration with the ACM. After setup, your new number is activated and ready to use with all included modules, such as voicemail, call queuing, and WhatsApp Business integration. Monthly subscriptions are available, with no long-term contract obligations, offering flexibility as your business changes.
- Quick activation: Start using your number within hours of registration.
- All-in-one packages: Most providers include call management features, such as automated menus and call statistics.
- No local restrictions: Your 085 number can be reached from anywhere in the Netherlands, maximizing your webshop’s reach.
- Transparent pricing: For example, at Flexamedia, you pay €21 per month for unlimited calls, with no hidden costs.
Key benefits of choosing a 085 number for your webshop
Opting for a 085 number comes with several advantages that are directly relevant to webshops aiming for growth and reliability. Customers are more likely to contact you when you offer a recognizable, professional phone number, and with the ability to integrate modern communication tools, you ensure smooth customer service.
- Unlimited calling: With providers like Flexamedia, you can make unlimited calls throughout the Netherlands, perfect for high-volume customer service.
- WhatsApp Business: Connect your number for streamlined customer messaging and support, increasing engagement and satisfaction.
- Comprehensive support: Access telephone support from your provider to resolve any technical issues quickly.
- Location independence: Operate your business line from any location, supporting remote or hybrid working models.
Comparing 085 numbers with other business number types
A 085 number differs from traditional geographic numbers (like 020 for Amsterdam or 010 for Rotterdam) and other non-geographic numbers (such as 0800 or 0900 numbers). While 0800 numbers are toll-free and 0900 numbers are premium-rate, a 085 number offers a balanced, affordable solution, suitable for customer service, sales, and order processing without imposing extra costs on your callers.
- National reach: A 085 number isn’t tied to a specific region, allowing your webshop to project a national presence.
- Cost-effective: Lower setup and running costs compared to premium or geographic numbers, especially with flat monthly rates.
- All net codes: Flexamedia lets you choose any regional net code if you prefer a local touch, but 085 stays non-regional.
- Enhanced privacy: Keep your personal mobile number private by using a dedicated business line.
Maximizing webshop efficiency with advanced features
Modern 085 numbers support a range of features tailored to ecommerce and online businesses. Automation tools help route calls, manage peak times, and gather call analytics for process improvements. Integration with CRM software and cloud telephony platforms can centralize your customer data and streamline workflows. Combining your 085 number with WhatsApp Business lets you offer multichannel support, creating a seamless customer experience.
- Smartphone app: Manage calls, voicemails, and messages from one place, wherever you are.
- Free module access: No extra charges for advanced features such as IVR (Interactive Voice Response) and call recording.
- Monthly contracts: Flexibility to upgrade or cancel your plan as your business needs change, with no penalties.
- Analytics: Track call volume, duration, and missed calls for better staffing and customer service planning.
Getting started: Choosing the right provider and plan
Selecting the right telecom partner is crucial for maximizing the value of your 085 number. With Flexamedia, you gain unlimited calling, easy setup on three devices, free call forwarding, WhatsApp integration, and comprehensive support. For more information on how we can help you boost your webshop’s professional image and customer service, check out 085 nummer aanvragen bij Flexamedia.Whether you are a small online retailer or a rapidly growing e-commerce platform, having a dedicated 085 number can set you apart in the competitive Dutch market. Explore the benefits and find the best solution tailored to your needs with our expert guidance at Flexamedia. For those ready to elevate their webshop communications and customer trust, discover more about the flexible and affordable options by visiting zakelijk 085 telefoonnummer aanvragen with Flexamedia today.
FAQ
1. What exactly is an 085 number, and why should your webshop consider one?
An 085 number is a Dutch national phone number, not linked to a specific region. If you’re running a webshop, having an 085 number lets you appear more professional and nationwide—ideal for gaining customer trust beyond your local area. Think of it as giving your online shop a national storefront, making it easier for customers from any part of the Netherlands to reach out without hesitation.
2. How does getting an 085 number work for small online businesses?
It’s surprisingly straightforward. Providers like Flexamedia can set you up with an 085 number in just a few steps, often within 24 hours. You don’t need a physical office—calls can be forwarded to your mobile, landline, or even a virtual phone system. This means you can handle calls on the go while presenting a professional image.
3. Will an 085 number improve my webshop’s credibility and sales?
Absolutely. Many customers feel more confident buying from shops with national contact numbers. It signals stability and makes your business look established—even if you’re just starting from your kitchen table. Real-life stories show that webshops using 085 numbers often see higher call volumes and increased conversions.
4. Are there any technical requirements or hidden costs with 085 numbers?
No need to worry about technical hurdles. You only need a phone and internet connection. Pricing is transparent—most providers offer monthly packages without hidden fees. Always ask for a free quote (like at Flexamedia) to compare options and avoid surprises.
5. Can I keep my 085 number if my webshop grows or moves?
Yes! That’s one of the biggest perks. 085 numbers are not tied to an address, so you can keep the same number as your business expands or relocates. This consistency helps you build lasting trust with your customers—no matter where your webshop journey takes you.